Shipping Policy
Do you offer free shipping?
Shipping is free!
Where do you ship from?
We started shipping in China!
Which countries do you ship to?
We currently only ship to the US! Because our products are only suitable for American specifications!
Note: If you shop on our site, you will only be able to checkout in the continental United States (yes, that's right, all 48 states). Unfortunately, at this time we are unable to ship all items internationally, or to PO, FPO, APO, AE mailboxes or addresses in Hawaii, Alaska, or Puerto Rico, but we hope to be able to amend this in the future. Exceptions may apply.
What kind of logistics do you use for transportation?
We ship through the logistics companies of YunExpress, FedEx, UPS, USPS.
Do I need to pay additional import duties?
You don't need to pay the import tax, our import tax is included in the shipping cost, you just need to pay the product directly on our website miwindstore.com.
How long do you need to ship?
If you buy in stock, we will deliver the goods within 24~48 hours.
How long will it take for me to receive my package after you ship it?
1. If you buy in stock, we will deliver the goods within 24~48 hours.
2. Then 8~12 working days, you can receive your package.
How can I track the shipment of my package in real time?
When we shipped the goods to you, we also sent you the logistics tracking information through your email. In the email, we will tell you: the logistics company and the logistics transportation tracking number, through which you can track the transportation of your parcel in real time. If you encounter problems, you can contact us at any time!
What should I do if the tracking number I received does not work?
It may take 1-2 business days to register and/or scan the tracking number in the carrier's system. This may prevent or delay the visibility of your shipment, so please wait a full business day and try again.
NOTE:
The shipping times above do not include processing time
For Standard shipping to Hawaii or Alaska, add 3-5 business days
Weather-related shipping delays are not within the control of.
Will items ship on Saturdays?
No. At this time, weekends and holidays are not included.
Can I use different "Bill to" and "Ship to" addresses?
If you ship order(s) to an address other than the billing address of your credit/debit card, the order is subject to delays or cancellation. To prevent this, please make sure the settings and contact information of your method of payment are up-to-date when placing your order.
NOTE: The "ship to" address cannot be altered after the order has been shipped.
Other Shipping Questions:
Email: chautinlamoree362@gmail.com